Privacy Policy

This Privacy Policy describes how Vape Plug Australia (“we”, “us”) collects, uses and protects your personal information when you visit or make a purchase from our store.

Information We Collect

When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information, email address and phone number. We refer to this as “Order Information”.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

How We Use Your Information

We use the Order Information that we collect generally to fulfil any orders placed through the store (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products or services.

Sharing Your Information

We share your personal information with third parties to help us use your information as described above. We use Australia Post to fulfil and ship orders. We may also share your information to comply with applicable laws and regulations, to respond to a lawful request for information we receive, or to otherwise protect our rights.

Your Rights

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.

Contact Us

For more information about our privacy practices, or if you have questions, please contact us at help@vapeplugaustralia.com.au.